sandy lin 15/f,tower2 ,bright china,building1,beijing.
　　
　　objective:
　　to contribute developed customer relations and administrative skills to a challenging in a hotel.
　　
　　
　　summary of qualifications:
　　
　　developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
　　detail-and goal-oriented.
　　function well in high-stress atmosphere.
　　knowledgeable on both eeco and aptec computers systems.
　　career history
　　1992-present the oliver hotel,whitewater,ks
　　hotel clerk
　　resolved guests’ needs.controlled reservation input utilizing eeco computer system.handled incoming calls.maintained daily reports involving return guests，corporate accounts,and suite rentals.inspected rooms.
　　
　　1988-1991 walden hotel,walton,ks
　　hotel clerk
　　trained personnel.handled telephone,international fax and telex bookings.maintained daily and monthly reports tracking demands and guaranteed no-show billing.utilized aptec computer for inputting group booking and lists.
　　
　　
　　1986-1987 walden hotel,walton,ks
　　sales associate
　　assisted customers.maintained stock.opened/closed shop.tracked best selling novels,and made recommendations to customers.
　　
　　1983-1985 bethel college,north newton,ks
　　secretary
　　responsible for general clerical duties.resolved inquiries.assisted in locating guest speakers.
　　
　　education
　　bethany college,lindsborg,ks
　　bachelor of science;sociology,1983
　　
　　preferences
　　furnished upon request.
　　
　　candidate’s customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
　　education is de-emphasized because candidate’s work history is strong.